Error message 304 (alfen)

Error message 304 is displayed when the charging cable is connected for too long without starting a charging session. 

You can resolve this yourself by restarting your Alfen charging station. 

This can be done in 3 ways

1. switching off the fuse of the charging station, waiting a moment, and then switching it back on.
2. restarting the charging station via the app or the portal
   1. Via the app (home charging station via your employer)
      Read more 
   2. Via the portal (facility professional or charging station owned by your own company)
      Read more (login required)

After connecting your charging cable to your charging station, it is best to start a charging session within 2 minutes