If your digital meter is not installed until your charging station is already operational, there are a number of things that need to be done to ensure that the charging station continues to charge optimally.
What do you do?
- Activate the P1 port of your digital meter
Read how to do this here - Plug the UTP cable (it was already provided when your charging station was installed) into the P1 port of your digital meter.
More info - Send us a ticket so we can activate load balancing on your charging station. Click here to create a ticket.
- Also let us know which maximum peak we need to set.
Read all about it here
What do we do?
As soon as we process your ticket, we remotely activate the active load balancing on your charging station and set the maximum peak.