You can reach our customer service via the following channels:
Urgent technical problem with a MobilityPlus charging station
Call the number +32(0)9 312 30 02
This number is available 24/7 and is also displayed on the charging station / your fuse box.
Question or comment
- Via our chatbot Mobi in the support centre and the MobilityPlus app
Bottom right of the support centre Top right of the app
Available 24/7, with calls forwarded to a support agent on business days from 9am to 5pm
- Via Whatsapp on business days from 9am to 5pm
- Leave us a voicemail on +32 (0)9 396 66 66
You will be called back within 4 working days
- Or send us a ticket via the contact form
You will receive a reply within 4 business days