MobilityPlus app

General

• How do I log into the MobilityPlus app?
• Where can I download the MobilityPlus app?
• Is the app compatible with Apple CarPlay and Android Auto?
• Questions about the Energy manager Home
• How do I adjust the name of my public MobilityPlus charge card?
• Can I also use the app on a 2nd smartphone?

My charging sessions

• Starting/stopping a public charging session via the app
• Overview reimbursements of your home charging sessions
• Where can I find my charging sessions in the app?

Public charging stations

• How can I consult charging station rates in the app?
• Finding your desired charging station via filters in the app
• How can I manage my favourite charging locations in the app?
• Navigating to the desired charging station via the app
• Can I charge at a charging station that is not visible in the app?
• Why does the app also display private charging stations that are not freely accessible?

The charging station at my home via my employer

• How do I start the online audit in the app?
• Starting/stopping a charging session at my home charging station via the app
• Overview of charging sessions at my home charging station
• Restarting your charging station

My charge card

• Overview of charging sessions with my public charge card
• How do I see which type of subscription I have for my public charge card?

My car

• Manually entering mileage readings
• How do I connect my car?
• How do I disconnect my car?
• Which cars can be connected?

My energy contract

• Where can I find all the information to correctly add my energy contract?
• How do I add my energy contract?
• I'm changing energy supplier or contract. How do I change this in the app?
• I cannot find my supplier / energy contract in the app
• Could it be that the calculation of my actual charge cost contains an error?