Video (~1 min) (in Dutch, English subtitles)
Starting a charging session
Connect the charging cable to your car and your home charging station.
Tap the tile of your charging station on the home screen of the app.
If you own the charging station yourself (and not your employer), your charging station will not be visible in the app, but it will be visible in the MobilityPlus portal. Read here how to start/stop a charging session in the portal (you must log in first to read the article).
Then tap the Start new charging session button
Next, select the connector and charge card you wish to use for this charging session.
The number displayed under Select a charge card is the number visible on the charge card.
- To recharge your company car, select the number of your public charge card. This way, this charging session will be reimbursed by your employer.
- To charge your private car, friends' car, ... you select the number of your Friends & Family charge card. This charging session is at your own expense.
Personalise the name of your public charge card to make it easier to distinguish it from your Friends & Family charge card. Read more here.
Tap Start new charging session to start the charging session.
Stop the charging session
Click again on the tile of your charging station on the start screen
And then click on Stop charging session.
Remove the charging cable from the car and from the connector of your charging station. Otherwise, the charging station will remain ‘In use’ and you will not be able to start a new charging session.
Click here for an overview of your home charging sessions